TERMS & CONDITIONS

Terms & Conditions and Privacy Policy

Visitor & User Information:

Terms & Conditions

Thank you for choosing Newark Drive Cleaners for your outdoor surface cleaning needs. These Terms and Conditions govern your use of our cleaning services. Please read these terms carefully before engaging in our services.

Services:

Newark Drive Cleaners provides professional outdoor cleaning and restoration services, including but not limited to driveway cleaning, patio cleaning, and pavement cleaning. Detailed service information and pricing can be found on our website or discussed during a consultation with our expert team.

Booking and Payment:

  • Appointments: Appointments for driveway, patio, pavement, and decking cleaning can be scheduled online, by phone, or in-person. Service availability may vary, so we recommend booking in advance to secure your preferred time.

  • Cancellation Policy: Please provide at least 24 hours’ notice for cancellations. Late cancellations may incur a fee equal to the full cost of the booked cleaning service.

  • Payment: Payment is due at the time of service. We accept cash, card payments, or EFTPOS for your convenience.

Client Conduct:

  • Respectful Behaviour: Clients are expected to interact respectfully with our team during all cleaning and restoration services.

  • Communication: Open communication is encouraged to ensure our driveway, patio, pavement, and decking services meet your expectations. Any concerns or feedback should be shared promptly so our team can address them efficiently.

Confidential Information :

Any information shared during sessions, including health history and personal details, will be kept confidential, except where required by law.

Liability:

Newark Drive Cleaners is not liable for any injury, loss, or damage to personal property that may occur during or after a session. Clients engage in our services at their own risk.

Intellectual Property:

All content, including but not limited to logos, website content, and marketing materials, is the intellectual property of Newark Drive Cleaners. Reproduction or use without permission is prohibited.

Changes to Terms and Conditions:

Newark Drive Cleaners reserves the right to update these Terms and Conditions at any time. Clients will be notified of any changes, and the revised terms will be effective immediately.

Governing Law:

These Terms and Conditions are governed by the laws of the United Kingdom. Any disputes arising out of or related to these terms will be subject to the exclusive jurisdiction of the courts in the United Kingdom.

By engaging in our outdoor cleaning services, you agree to abide by these Terms and Conditions.

Privacy Policy

This Privacy Policy outlines how we collect, use, disclose, and protect your information.

Information We Collect:

We may collect the following types of personal information when you interact with our services:

  • Contact Information: Name, email address, phone number.

  • Payment Information: Credit card details or other payment information.

  • Usage Information: Information about how you use our services, including browsing activity and interactions.

How We Use Your Information:

We use your personal information for the following purposes:

  • Providing Outdoor Surface Cleaning Services: To deliver the exceptional outdoor cleaning services you request and customise them to your specific needs.

  • Communication: To respond to your enquiries, send appointment reminders, and provide updates on our services.

  • Payment Processing: To process payments for the services you receive.

  • Improving Services: To analyse usage patterns and enhance the quality of our outdoor surface cleaning services.

Disclosure of Information:

We do not sell, trade, or otherwise transfer your personal information to third parties. However, we may disclose your information in the following circumstances:

  • Service Providers: We may share your information with trusted service providers who assist us in delivering our outdoor cleaning services.

  • Legal Compliance: We may disclose your information if required by law or in response to a legal process.

Your Choices:

You have the right to:

  • Access and Correct Your Information: You can request access to your personal information and correct any inaccuracies.

  • Opt-Out: You can opt out of receiving promotional communications from us.

Security:

We take reasonable measures to protect your personal information from unauthorised access, disclosure, or alteration. However, no data transmission over the internet or electronic storage is 100% secure.

Updates to Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices. The revised policy will be effective immediately upon posting.

Contact Us:

If you have any questions or concerns about our Privacy Policy, please contact us at merv@newarkdrivecleaners.co.uk. Using our outdoor cleaning services means you agree to the terms outlined in this Privacy Policy.

By using this website, you agree that it may contain content or ideas that may be offensive to you or could go against your beliefs. If anything on this site is against your country’s laws, then you must not use it.